Input Delay v.24

@mturesson 

How often is this happening? 

Same thing is happening to me constantly. I'll get 15-20 matches where I'm hitting buttons multiple times or passes are registering a direction from the previous click.  It's a mess.  This is the 2nd time it's been this bad, the last time was after a patch as well.  

I've reset router, reinstalled game, reset after each game, changed my online settings and it's just input delay.  I run on 800mbps and usually between 12-18 ping so it's not my connection.  

@brendank78 

Thanks for all the details. I'll relay any updates we have on the servers.

Its random, one day i can play 10 games in a row which all have the ”slow performance” feeling.

On a day like that, i can lose 7-8 games vs opponents with less real-skill and low average team rating, this is how big the impact is.

another day, i get smooth games in a row and i usually win 6-7 out of 10 games vs more skilled players and higher team average.

Its not that often that i get an occasional good or bad game, like the sample i sent you, but it happens.

if i would estimate how many slow performance games i get, i would say between 40-50%

i can grind such games and adapt a bit, but its no fun when you know how smooth the game play can be,

to narrow down this issue, i really think you should look at specific games, like the two i game you as an example. Do a deep-analysis

---

@EA_Aljo wrote:

@DeliveryForKiki 

Can you put those videos up on YouTube and link them in a response instead? When attached to a response, the clips are just too small.

---

Channel link: https://www.youtube.com/channel/UCIXV_geovZvlO8wCUO7lf4g

The first 2 videos are normal agility and sprinting this week. This is WoC Free Skate. 

Below (filmed at the same time) is a short snippet where suddenly it feels sluggish. My edges don't look sharp; the stop at center ice was not intended on a turn. Sprinting took 5 steps instead of 1 with max skating stats. My actual stick movements are the same as above. 

**********************

Here's a normal skating session from maybe 1-2 months ago:

Same session below. One of the best examples of the delay and how it looks online (albeit it's much worse online when lag and servers come into play). Sometimes it cuts, sometimes it stops at random. Not a single stop is intentional. It feels sluggish and unresponsive -- noticeably, it doesn't look like elite edges (which are on). Sprinting takes several extra strides to activate. 

Here's me replicating the same looking delay in regular Free Skate (it manifests in every mode), with Jack Hughes:

Regarding the videos above (and for the umpteenth time): every piece of hardware has been replaced, I'm on 1GB upload ethernet, and it ONLY manifests this lag in NHL22-24. It's not user error, as my good clips show, and it's not anything on my end or other games would be affected. 

Last night, I was up abnormally late. I've stated this before, but it does sometimes resolve in the early morning. I had the lag even from 2-4:45am last night. But then, like a fog, I played 2 more games without any delay whatsoever. Not even on the same server locations. I find it hard to believe the servers are overloaded at 4am EST, but 5am EST is the sweet spot (and not even consistently). It's not one online mode that resolves either -- it's the entire game. 

I know other players I'm with have these issues to much lesser degree. I also regularly play the same people who can always move impossibly faster and smoother on equal or higher ping. I know regular lag, and this isn't it. I can show proof of the input issues in video, but only I know how awful it actually feels. I don't think anyone in the community has been as vocal or descriptive or provided as much evidence as me, and it never leads anywhere because I'm being given the runaround with zero back and forth. 

@DeliveryForKiki 

Thanks for the all details and clips. I'll relay any new information I get back on this.

I’ll continue to wait with bated breath after 2 years. 

So what did you find out regarding the two games i described?

you have the time stamps

you should have the logs or access to them.

this is very much still happening…. Just played a game vs a german player and it felt like my players were stuck in the mud.

graph showed 20ms… i dont have 20 ms to any german server. Why is  this graph so incorrect?

@mturesson 

We can't access individual game logs. If you can get video that also shows your ping, I can pass that on to the team.