What has happened to the matchmaking in World of Chel?We have been enthusiastically playing 6vs6 in World of Chel for years. Since NHL25 this enthusiasm is dwindling more and more. NHL24:Finding opponents in 6vs6 usually took less than a minute. The opponents we found were all at the same level as our club. Every now and then some opponents were 2-3 rank levels better, but overall it was perfect and we had exciting and close games.NHL25:I don't even want to mention the missing matchmaking filter and the bug where a game is only found if you leave the lobby several times. This is simply not right for a full-price game if such bugs have existed since launch.Furthermore, the opponent search usually takes 8-10 minutes. The opponents found are then no longer at our level but well above it. Our players are at silver - gold level. At best, the opposing teams have platinum ranks. Usually even higher. That kills any fun in the game. I don't understand why you came up with the idea of changing what we consider to be perfect matchmaking and now have such a broken and unsatisfactory solution in the game.I hope you get this under control, otherwise we will turn our backs on your game series after many years of fun. Needless to say that all of our club members are also avid HUT players and thus help to finance the CHEL mode.

Transparency - a situation in which business and financial activities are done in an open way without secrets, so that people can trust that they are fair and honest. Have any of us seen exactly what details have been excluded from NHL 25, until we started playing it on our consoles? Nope. Unless you're an EA Sports employee, that information is privileged and not made publicly open to the consumer. This game shouldn't be a learning curve, every single year, much less have WHAT WORKED removed for absolutely no reason or reasons. Adding something for ease of use is understandable. Removing something, that's been working, only creates confusion and a lack of trust among other things. From this side of the screen, there's been very questionable decisions made, regarding this game, to which absolutely no proof or evidence has been relayed to this community as to why its been done. And despite requests for answers, solutions, etc., they're essentially met with "too bad, your financial purchase of this game means that you'll just have to deal with whatever we decide you'll play." Good game.

NHL24 matchmaking was perfect. We stopped playing NHL25 EASHL due to the horrible matchmaking. We wasted hours in the buggy lobby just to find opponents that totally not match our rank and skill level. We decided not to buy NHL next year. Bravo EA. NHL24 match making worked perfectly fine.

NO CHANGES SHOULD HAVE BEEN MADE. Period. What in the blue hell was wrong with previous iterations of matchmaking, that warranted these drastic changes? Ultimately, what is the logic in these thought processes? Who's making these decisions and game breaking changes, without the community's overall input? Where are the polls? Majority rules? And most importantly, why are the majority getting railroaded by the minority?

Hey there. Thanks so much for the constructive feedback on this issue. I can't tell you how much it's appreciated. I've sent this over to the team.As far as this issue goes, we're absolutely aware of the sentiment regarding matchmaking. I don't have any news currently, but as soon as I do, it'll be relayed to the community here. Thank you again.

Appreciate hearing this. Thank you!

WOC - Why did you destroy the matchmaking?

Silly_McGoose
Seasoned Newcomer
2 days ago
Started a new club up in the EASHL tonight. Played a total of 3 games out of 5. We left 2 because we arent even ranked yet and were playing platinums and diamonds. Where one of their players had already scored over 1000 goals. Good for that guy, but EA, WTF. This is by far the worst mastchmaking we have experienced in any game. My friends and I have been playing NHL for years and we were all iffy about getting it. Sure, the small changes in games are a tiny step in the right direction, but everything else is horrendous. Copied and pasted 80-90% of NHL24, just like in years passed. Stick checking, the constant tripping penalties, terrible goal tending, the list goes on. Please, for a true die hard hockey fan and probably for everyone experiencing this as well, fix this. This is the only slice of hockey we get in the form a video game and we deserve to have a solid game experience. Not a copied and pasted, half baked POS. Listen to your customers for once and do the right thing and fix the issues for everyone to actually have fun in the game.
- RelentlessJ69
  New Traveler
  22 hours ago
  I will say, for as much that is wrong with this game, I haven't seen a whole lot of tripping calls. Terrible goaltending and the poor matchmaking are spot on, though. AI defense is also still absolutely abysmal, so much for that Ice-Q...
musse72
Seasoned Newcomer
3 days ago
NHL25 will fight for the title of worst game release of the year in 2024
A Match making in the game that doesn't exist at all (totally useless). The rookie team div 10 is constantly facing teams from div 1 . My wild guess is that there aren't enough players and teams in this game. Also Player positions should be rewarded, but are even worse than in NHL24. Goalies are very bad all the time.
The last NHL game we will buy and there are many of us. We are changing back for previous versions and there are also a lot bugs which are not fixed. Wasting time with NHL25.
CapeBretonIslndr
Rising Rookie
6 days ago
Transparency - a situation in which business and financial activities are done in an open way without secrets, so that people can trust that they are fair and honest.
Have any of us seen exactly what details have been excluded from NHL 25, until we started playing it on our consoles? Nope. Unless you're an EA Sports employee, that information is privileged and not made publicly open to the consumer.
This game shouldn't be a learning curve, every single year, much less have WHAT WORKED removed for absolutely no reason or reasons. Adding something for ease of use is understandable. Removing something, that's been working, only creates confusion and a lack of trust among other things.
From this side of the screen, there's been very questionable decisions made, regarding this game, to which absolutely no proof or evidence has been relayed to this community as to why its been done. And despite requests for answers, solutions, etc., they're essentially met with "too bad, your financial purchase of this game means that you'll just have to deal with whatever we decide you'll play." Good game.
- EA_Aljo
  Community Manager
  6 days ago
  Changes were made with the intent to improve matchmaking. Obviously, this isn't working out as planned. We need to find out why you all are having so much trouble matchmaking. Searching prioritizes team size and goalie so you should be getting equivalent matches. So long as the player pool supports it.
  
  What is happening with your searching? Are you searching only for 6s or are there less of you? Are you using a human goalie? Are you not getting matches? Are you matching with teams of 2 when you have 6? Are your searches taking too long? You're also welcome to get a video of your experience. That could help.
  - Hanseniza
    New Scout
    2 days ago
    Searching 6v6 and cant find opponents. No bots. Only human players.
    Nothing happens. Searching searching and searching. Then we change lobby captain or all of us leave locker room (reboot). Then it may found but ususlly with 50 ping. NHL24 didnt had this problem and always opponents from same country.
EA_Aljo
Community Manager
6 days ago
Hey there. Thanks so much for the constructive feedback on this issue. I can't tell you how much it's appreciated. I've sent this over to the team.

As far as this issue goes, we're absolutely aware of the sentiment regarding matchmaking. I don't have any news currently, but as soon as I do, it'll be relayed to the community here. Thank you again.
- Seppeq
  Rising Traveler
  6 days ago
  Aljo, thank you for your fast reply. I really appreciate your work here. Thanks for providing some insights.
  - EA_Aljo
    Community Manager
    6 days ago
    Appreciate hearing this. Thank you!
Seppeq
Rising Traveler
6 days ago
NHL24 matchmaking was perfect. We stopped playing NHL25 EASHL due to the horrible matchmaking. We wasted hours in the buggy lobby just to find opponents that totally not match our rank and skill level. We decided not to buy NHL next year. Bravo EA. NHL24 match making worked perfectly fine.