Can’t Play any Online Matches
Got on today and played a few matches with my friends on World of Chel in our Club, then my game randomly crashed while loading the next match and since then, both me and my other friend can’t connec...
Forum Discussion
Rather disappointed the update today didn’t address the issue I made this post about. I understand that it’s probably a complex technical issue that needs to be understood before it can be resolved, and that will take time I’m sure—but the frustration of paying $70+ for a paperweight is still our reality at this time.
I pre-ordered this game and picked it up on release day and both me and 3 of my friends I usually club up with have only been able play for about 30 minutes on release day and NOTHING since.
None of the solutions offered by Aljo are working and at this point I’m really about to return the game.
EA_Aljo
Community Manager
Community ManagerHello. I know this is incredibly frustrating. We're still working to get this resolved as soon as possible.
I do appreciate that, despite my current annoyance level. 😅
Thanks for your part in the pipeline of all this
- EA_Aljo
Thanks. Appreciate hearing that.
I know I'd be incredibly annoyed if I were experiencing this. We're working to get this resolved as soon as possible.
I’d like a refund at this point
Yeah you guys need to fix this… it’s been 16 days it’s getting ridiculous at this point. I know it’s notEA_Aljo fault but how is there still no resolution to this?
how do I get a refund?
- EA_Aljo
Hi there. Can you send me a private message with your Xbox gamertag/PSN ID as well as your club name? We can either remove you from the club or delete the club. That should resolve this.
