Daily pack crashes game
I'm playing on the Series X and every time I open HUT it requires me to open my daily pack. Once I get to that point shortly after the game crashes and closes out.
Forum Discussion
hi guys i got the same problem more info in video
- EA_Aljo
Community Manager
Thanks, everyone. We're investigating this. I do not need any more gamertags/PSN IDs for now.
i got the same problem i am sending u a video
Tried uninstall reinstall.. unplugged modem...waited and replugged.. did not work.. no error message. On xbox S
Having same issue. Daily pack crashes game.
I’m having the same issue. I don’t think the daily pack itself is the problem because it crashes before I can even try to open it. I had a card in my starter pack without an OVR in the upper left, which prevented my initial lineup from being created. I suspect this may be the root cause.
i also had a card a card in starter pack with no OVR ..crashes at daily pack too
Excactly same thing here, on ps5
- EA_Aljo
Are you getting an error message? So far, we're not getting many reports of this. The starter pack worked fine for me on Xbox Series X. We need to find out why some of you are crashing. If you can get a screenshot/video, that would help. Also, please specify the console you're on. Thanks!
Is there an email or somewhere to send the video
- EA_Aljo
Just put the video up on a service like YouTube and post a link to it. Thanks!
Starter pack was fine to open its the free daily pack causing it. No error or anything pops up it just closes the game out. I will try to work on a video.
- EA_Aljo
Sorry about that. Meant to say it was my daily pack that is working fine. If you can get a video, that would really help. Thanks!
Same here
I’m having the same issue so much for paying a hundo for early acces to HUT
- EA_Aljo
Thanks for reporting this. Let's go through a full power cycle just to make sure that doesn't resolve it. Please follow these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
Did not work
Just tried that same issue once it brings up the daily pack screen it closes the game. I have also tried uninstalling and reinstall with no success either.
