Failed to retrieve data;
ERROR CODE:
8AF389A1C35E018E-0000000000017002-305AFB813FE0B9E0
I play on PS5 and it’s been a solid 48+ i’ve been locked out of WoC. I’ve tried everything imaginable to fix the issue.
Please, fix this game.
Forum Discussion
22 Days and counting, still no luck getting onto WoC. At this point i’d take a refund and call it a day. $130 for a faulty game.
- EA_Aljo
Community Manager
Hello. We are currently investigating reports of players not being able to enter WoC. We will provide an update when we have some news. I have a couple things you can try, but I'm not optimistic these will help.
Try deleting the personal saved data for NHL 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 25 and delete the saved data.
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
No luck, I tried both and had hopes the update today would of work but still getting the Error Code.
I’ve been having the same issue since release day. Haven’t been able to play WOC since the day before the game got released to the public.
I am also having same issue on Xbox been like this for almost a week and I can’t get into world of chel I just get that long error code
Still no luck, i’m convinced i’m out of luck until the next update comes out and hopefully fixes the issue.
- EA_Aljo
We are still investigating this. Yesterday's update was not intended to address it.
Any updates? How can I get a refund
I'm having the same issue, this is so lame...
Can you load into world of chel but just wont let you play? It might be your club I had a similar issue with that error code and it was the club bugged once I left it things fixed itself kinda
I can not load into world of chel at all. I'm also getting the same issue with threes online
Has there been an update with this? I haven’t been able to play for four days. Absolutely ridiculous.
Is there an update coming I haven't been able to access woc since launch what a joke
