Getting configuration error message trying to load chel game

So its been a couple of days now and every time i try to load into a game of chel 6v6 drop in i always get the same error message “could not load game configuration” when the lobby timer ends and the game is about to start. I have tried my account on two different ps5’s and it gives the same message error on them both. But when i log into another account i have it works with no issue. Also my name for chel is greyed out and i cannot change it.