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12 Replies
- randy2face2 months agoSeasoned Novice
It seems that EA will work on the problem but six days is really already for a feature that they advertise as an innovation And to this day they still haven't managed to fix this bug or simply release a rollback update to make it temporarily functional again but a week that,It's definitely way too long. Hopefully you can think of something to excuse the players who spend a lot of money on the money game.
- Th3Mont2 months agoSeasoned Newcomer
Yeah I have to agree 6 days is actually a joke. The game is virtually unplayable right now, figure your **bleep** out.
- EA_Aljo2 months agoCommunity Manager
It's not unplayable since you can use manual passing. Which has been in the game for decades. Unless you just started playing last year, this should still be useable.
- Th3Mont2 months agoSeasoned Newcomer
You clearly haven’t tried playing Chel after the patch it hardly works. I guess it’s playable if you’re feeling sad for yourself and want to have a miserable time. You forgot to mention how this is taking 6 days for a simple bug too, would love to hear why.
- EA_Aljo2 months agoCommunity Manager
I played 6 club games last night with no issues.
Patches are a very involved process that take time. While the fix itself may not take long, there are many more factors I can't going to detail on. I want this fixed just as badly as the rest of you do and I can't wait for that to happen. - chaza772 months agoSeasoned Newcomer
Manual passing has been **bleep** too since the update
- WillyFlagz2 months agoSeasoned Newcomer
The manual pass has little to no pass assist making pass more difficult then in previous "decades"
What ignorant thing to say, honestly man, what kind of response is that, you should try it and tell me how easy it is to pass now, I dont understand how you take a step back in progress with a game, is no one working on fixing this, we deserve some accountability for this BS!
- EA_Aljo2 months agoCommunity Manager
The assist for manual passing didn't change. The only issue I do have with it is the occasional pass back to the point missing. That happens in single player modes. Since the majority of my play is in WoC and I play D, it's not something I'm doing often, but still haven't had any real issues with it in that mode.
Manual aim has been in the game forever. I realize many of you got used to icon passing so now manual passing isn't to your liking. It will come back. I was just suggesting that using manual aim, like many of you did before icon passing, is another option.
We have been accountable. I'm here every day repeating the same thing. It's a bug, we're working on fixing it. I don't see how that's not being accountable. - levik7131 days agoSeasoned Novice
EA is not being held accountable because frankly, these game breaking issues KEEP HAPPENING. We are past the point where continuing to tell everyone "there is a fix in the works, but we have no ETA" is acceptable. If you genuinely think EA being held accountable is you as a community manager repeating yourself over and over after issue after issue arises every single patch, then perhaps that is part of the problem.
Accountable is not allowing it to happen again and again and again, year after year. EA "fixes" one problem, only to create 3 more in the process. At any other job in the world, if someone continued to create more problems each time they attempted a new project, and each "update" caused even more issues, they would be fired after the 2nd time. Yet with EA we are here, year after year being fed the came BS from EA through the "Community Managers" . We know all you can do is relay the info but at what point does it fall on deaf ears?
Also, you need to be more cognizant of your replies, you have a tendency to come off as defensive and dismissive as it relates to issues that you don't directly experience. (see your most recent response as relates to BAP issues)
- EA_Aljo31 days agoCommunity Manager
When I say we're being accountable, I mean we're claiming ownership of the problem created by an update to the game. That's on us and I'm trying to be clear that's the case. The reason I'm repeating it is because we are repeatedly getting asked about it. Rather than ignore them, I at least want to acknowledge their post was read. Not everyone searches before making a comment. So, I tend to repeat myself a lot. I can only relay the information I have. I can't give out any kind of ETA if I don't have one and normally, when it comes to issues being investigated, there is no ETA since we have to get it fixed, tested, and certified by MS/Sony. Then, when we have a date for the patch, we'll announce it. As I just did here.
It's never my intent to be defensive and dismissive. Appreciate the callout though and I'll be more mindful of that.
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