Forum Discussion
brightonearlytm
1 year agoRising Novice
A month without a resolution. No refund offered. No transfer of items to an alternate account processed. Nothing being done. I’m confused how in 2024 this is corporate policy. I have a broken product here and nothing being done to fix it for over a month now…
what gives?
- EA_Aljo1 year ago
Community Manager
Unfortunately, we're still investigating this. I'm trying to find out what the latest status is.