Forum Discussion
brightonearlytm
3 months agoRising Novice
A month without a resolution. No refund offered. No transfer of items to an alternate account processed. Nothing being done. I’m confused how in 2024 this is corporate policy. I have a broken product here and nothing being done to fix it for over a month now…
what gives?
- EA_Aljo3 months ago
Community Manager
Unfortunately, we're still investigating this. I'm trying to find out what the latest status is.
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