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brightonearlytm's avatar
brightonearlytm
Rising Novice
4 months ago

XBOX Series X HUT crash.

Any help here would be great. When I open HUT it loads up and then immediately crashes before getting my daily free pack. Its crashing me back to Xbox Home Screen.

12 Replies

  • Tried hard reset. Deleting and clearing cache. Deleting save file. Uninstalled and reinstalled the game.

    Seems to be account specific and cloud side. Used alternate account to boot NHL 25 and HUT loaded no problem and allowed me to create a team.

    Unfortunately this is happening on my main account though. Almost like it’s corrupted on the cloud.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. Have you tried a hard restart of your console yet? If not, give that a shot. Let me know what happens.

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