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Tuxedodan54's avatar
Tuxedodan54
Seasoned Newcomer
1 day ago

Can’t get into WoC

Was working fine until today. I can no longer get into world of chel. Every time I get in, I am getting one of two errors. See attachments. I have tried power cycling my console, restarting the game, uninstalling and reinstalling the game, restarting my modem, deleting my local save data, and still no success. 
One error that I am getting says Cannot retrieve inventory from server at this time and the other is attached below. 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Can you send me a private message with your XBOX gamertag/PSN ID? I'll see if we can take a look at your account. Are you planning on staying on 26 or will you be moving to 27?

  • Tuxedodan54's avatar
    Tuxedodan54
    Seasoned Newcomer
    1 day ago

    Still no luck after rebuilding database, clearing cache and restoring license. 

  • Tuxedodan54's avatar
    Tuxedodan54
    Seasoned Newcomer
    1 day ago

    I have completed the steps above again just now and am still receiving the inventory error. I have also ensured the most recent roster is downloaded and selected. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey there. Let's make sure a full power cycle of your console and modem/router happens. Please try these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    Let me know what happens. Thanks!

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