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t0nzatm's avatar
t0nzatm
Rising Novice
26 days ago

Lost player cards

Opening a pack or buying a player from the auction works but when you send the card into library you lose it.

Trying to find bought cards and adding to a set and I cannot find them anywhere. Shop menu looks like there is unhandled number of cards or packs but when going through the menu, an error pops up.

Other issue is that when you complete a set, used players still exist in library collection.

How is possible that these kind of bugs still exist when this game is almost a year old?

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hi there. For this:

    Trying to find bought cards and adding to a set and I cannot find them anywhere. Shop menu looks like there is unhandled number of cards or packs but when going through the menu, an error pops up.

    Normally, you need to go to My Collection and manually search using the Y/Triangle button.

    Trying to find bought cards and adding to a set and I cannot find them anywhere. Shop menu looks like there is unhandled number of cards or packs but when going through the menu, an error pops up.

    Can you get me a video of this? I'll get it reported to the team. Just put it up somewhere it can be streamed and respond with a link. Thanks!

  • t0nzatm's avatar
    t0nzatm
    Rising Novice
    23 days ago

    Yes if this happens again. Has not happened today

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