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JGault1990's avatar
JGault1990
New Novice
2 months ago

Lost Connection

I'm losing connection to the EA server every 10-15 minutes these days it seems. My internet is perfectly fine and doesn't disconnect me on other games. Idk what to do at this point. NHL HUT is unplayable. 

22 Replies

  • curacao1986's avatar
    curacao1986
    Seasoned Newcomer
    8 days ago

    Hi, I have exactly the same problem. Every day, I get kicked out at least once during an online match. I've read all the recommendations and followed them, but it didn't help. I'm also from Slovakia, and I only have this problem in NHL26. For example, it never happened once in 25, so the problem must be on EA's servers. What annoys me the most is that it counts it as a lost game and I can't do anything about it. Did you manage to fix it somehow? 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hello. Are you playing on a wired or wireless connection? Also, there are some connection troubleshooting steps here that might help.

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