Random Disconnects
Over the last week or two I have been experiencing random lost of connection to EA Servers and then I get booted offline for 5-10 minutes on my Xbox Series X. I have reinstalled the game twice, deleted all captures and every game I don’t play. I am using an Ethernet cable and I have speeds around 900MBPS download and 200-600MBPS upload. When this happens my Xbox is the only thing that loses internet, my pc next to me and my iPad does not. I have no issues with any other game on my Xbox either. This is getting quite ridiculous as I play in NHL leagues and this is causing me to not be able to play.
HELP
Hi there. Thanks for reaching out. Let's see if a quick power cycle of your equipment helps. Please try these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
If that doesn't help, try the connection troubleshooting steps here. Let me know what happens.
