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EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
9 years ago

Re: Name Change / ID contains a prohibited word or character

@Sky-sensei1990 Hi,

The issue is with the dash in the name. It won't return the name in the search, but in our database it will occupy the name.

Try searching the same name without the dash to see whether you can find a user occupying that name then.

Unfortunately going by a different handle is the only solution at this point.

Cheers,

Nils

24 Replies

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  • And again, thanks for nothing. EA the epitome of awful ruining games since it's conception. 

  • Anonymous's avatar
    Anonymous
    9 years ago

    I cant get anything to work, I need to change my name to reflex-US- for a clan, Ive tried 4reflex-US-, _reflex_-US- __reflex__-US-, xreflex-US- and everytime I try something new it still says its invalid, I've also tried 3 different emails since I needed to change that as well and it says its invalid

  • Hello! For example i wanted to change to name Kays and checked in the battlelog database no one taken this.can not change( how?!?!

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @Kaysfps

    A player can choose to not be found by players he doesn't know. EA usernames are also shared amongst games so it is possible that the player isn't on Battlelog.

  • Kaysfps's avatar
    Kaysfps
    9 years ago

    i think it is bad for origin and ea, they must fix this. 

  • Kaysfps's avatar
    Kaysfps
    9 years ago

    I searched  in origin with id and also didn't find anything

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @Kaysfps

    I checked - the ID is taken by another player. They most likely have their privacy settings set in such a way that they don't want to be found by unknown players. 

    This is currently working as intended and won't be changed. I do understand that you would like that ID but since it is taken you will need to try another one.

  • The issue was never solved. I was the first one with the name and someone copied it off of me. 😉 

    Anyway, thank god I am done with your game and your troglodytes army who call themselves community managers. 

    The issue was never resolved.

  • SoupOfPotatoes's avatar
    SoupOfPotatoes
    9 years ago

    Excuse me sir, 

    Could you please check the database for the name "SweatyPotatoes"

    I am highly certain that no one else would have such a name.

    It currently says "This ID has already been registered". However, I have tried searching it up and nothing has been found.

    Please could you check the database for this name.

    Thanks in advance,


    The actual SweatyPotatoes.

  • r4lol's avatar
    r4lol
    9 years ago

    Hello my username is R5_F and i like to change it to R4_F but it says its already been registered. i don't think anyone has R4_F as a name other than me. thank you EA for your horrible service, why can't we use the same usernames? that wasn't a problem on Steam

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @SoupOfPotatoes @r4lol

    Hi,

    I appreciate you reaching out to us here to check availability of your name. I won't however do that again for individual players as I only did it for the original poster to set an example in this thread.

    If you try to change your name and it says that is already taken, then you will instead have to choose a different name.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @xNightmareACTUAL

    Comments like the ones I removed from your posts are not helpful and will always be removed, please do not repeat.

  • RubyCxsey's avatar
    RubyCxsey
    8 years ago

    @xNightmareACTUAL

    HAHAHAHAHAHA

    When you criticize EA they ignore you until you say something that makes one of their employes mad, THEN they notice you, and yet don't help with you problem. XD

    Steam support is better than this *.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Anything I try wont work. I have tried the most random things and i have tried changing it back to what it originally called (Agnieszka1122334) which i highly doubt would be taken 10 minutes after changing it. Please fix this!👎😠

  • @JoeyWhitling

    Yeah, their name system is *. That was probably automatically censored. XD

    I wish they could do i like steam, you have an initial username at start, and then your screen name can be the same as someone else, but if they needed to contact you specifically, they'd search by email, or first username.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I changed my user as a joke now i cant change it back. ☚ī¸   I honestly hate EA.

  • @JoeyWhitling

    I'm currently in a love-hate kinda thing with them.

    Their support is *, origin is a buggy mess, and they don't accept criticism.

    At the same time, I'm a die hard fan of some of their games. Those being Need For Speed, The Sims, Simcity (i cried when i played the new one. it was trash), The Sims, and Spore.

    The only reason I have origin is so I can play spore. ;(

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    8 years ago

    @RubyCxsey

    Hi,

    I understand that it appears that we (EA) don't accept criticism since we're such a big company. I'm here to talk about what we're doing to make things better for you.

    As a start, to make giving us feedback or criticism more straightforward, we started hosting the following threads on a weekly basis on both Origin Support and Community:

    http://answers.ea.com/t5/Technical-Issues/Feedback-Friday-Volume-9/td-p/6091145

    What does this mean for you as a player? Everything you say is read and reviewed and then forwarded to the correct teams. We're always trying to make things better, but I must add that we can't always action all feedback that we receive. It's however still appreciated that you and other players are taking the time to share your thoughts and suggestions.

    In this situation, I will chase up to see if we can make improvements to the ID system. It's not easy update or fix though. So, if we're able to make improvements, then it wouldn't be short-term.

    I hope this clarifies the situation for you! Thanks again for stopping by 🙂

  • Anonymous's avatar
    Anonymous
    8 years ago

    is it solved? i just typed some random keys and guess what? yeah! id is registered! i want to change it to bLuE_DrAgOn_6 .. tried with and without underscore. adding diffrent number. but aah.. ID is registered.

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