Re: PS5 Dirt 5 crashes right after start screen

I’ve always been offline when trying to get it to start and it still just crashes

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@x3rally wrote:

I’ve always been offline when trying to get it to start and it still just crashes

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Worked for me for one race. I quit after that. Will try again later and post if it works. 

I was able to play this morning as long as I’m offline. Probably 10 or so races. As soon as I connected though the game closed. 

Yeah, offline works, but you can't use the buyed DLC-s.
It's so annoying! 

 I have the same problem on PS5. The game crashes after you press X on the splash screen before the main menu. It all started after the latest PS firmware update it seems.

The interesting thing is if you disconnect PS5 from the internet the problem disappears, but once you connect it back even being in-game the game instantly crashes. I assume it's somehow related to the Racenet logging in. 

Yeah bot cool

Hey racers,

We are aware that Dirt 5 is crashing on PS5. The team is investigating this issue. As soon as I have more info I will update you on this thread.

Thank you for your patience and sorry for the inconvenience.

-Groguet

HELLO Groguet 👋

Thank you for your response.

I just wanted to inform you that It's not just PS5 platforms it's also PS4 users as well. I cannot afford a PS5 yet. It would be terrible if you guys have been working all this time to restore play online for PS5 users only

I wish you guys could give us more information than just "investigating". It's been a whole week across all PlayStation platforms. I'd hope you guys would have already identified the issue and have been working on it after 7 days. Doesn't sound encouraging that you're just investigating and for only PS5...... 😢

And the game isn't crashing it's online where it crashes. The game works fine offline. So maybe that helps investigation efforts with specificity

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@MISSION_mano wrote:

HELLO Groguet 👋

Thank you for your response.

I just wanted to inform you that It's not just PS5 platforms it's also PS4 users as well. I cannot afford a PS5 yet. It would be terrible if you guys have been working all this time to restore play online for PS5 users only

I wish you guys could give us more information than just "investigating". It's been a whole week across all PlayStation platforms. I'd hope you guys would have already identified the issue and have been working on it after 7 days. Doesn't sound encouraging that you're just investigating and for only PS5...... 😢

And the game isn't crashing it's online where it crashes. The game works fine offline. So maybe that helps investigation efforts with specificity

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Hiya,

As you may be able to tell by my avatar and signature, I am not on the DiRT team; but I have passed on this information to the relevant teams performing the investigation.

If any further information becomes available before @EA_Groguet comes back on shift I'll pass it along here as well. 

Thank you for your patience so far <3   

Ok awesome. I'm praying we can be back online and playing today

Any news???

Still crasing

This is so bad 😔😔😔😔

x eso nada?

Hey,

get it fixed finaly! Its more than a week now... wtf??? I am realy reeeealy pi...ed!!!! Thats why I will never ever spend money anymore for EA games. Your own fault... Thanks.

They did answer us yesterday, but didn't really let us know what actually happened and when we can expect this problem to be fixed. This is shocking to say the least. 8 days now 😢

I tried asking for help through chat, didn't know this was a main problem till i checked here. Worked fine on my physical copy but I sold that when I saw the digital one on sale. Got that dloaded and now this. 

When I asked for more help than the standard link to basic non-game specific troubleshooting, I got this reply.... apparently I'm entitled for expecting the 4th copy of this game I own to work...

They need to answer us 

Well if the "entitled" comment I got from them is anything to go by I don't think they are in a huge rush to fix it.

What a shame 

Thinking it was just me, I re-installed Dirt5 multiple times, and finally in frustration reset and rebuilt my PS4 completely from scratch.

I can confirm Dirt5 works when network is turned off, but fails at start screen, (after pressing X on start), when network is on.

I don't understand why we've only gotten 1 update a couple of days ago. This is all so frustrating

Hello! My goodness why treat us this way? This sucks

We're waiting

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