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Paul_Bridge54's avatar
Paul_Bridge54
Seasoned Novice
2 years ago
Solved

Code Error HB-BK (2102)

Product: TOUR DELL'EA SPORTS PGA
Platform:PlayStation 5
Summarize your bug HB-BK error code (2102) occurs many times
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? when trying to play
What happens when the bug occurs? out to game
What do you expect to see? patch

very very slow server

  • Hi @Paul_Bridge54 

    To confirm are you playing EA Sports PGA Tour or PGA Tour 2k23?

    If you are playing EA Sports PGA Tour, can we try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Paul_Bridge54 

    To confirm are you playing EA Sports PGA Tour or PGA Tour 2k23?

    If you are playing EA Sports PGA Tour, can we try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database