EA_Illium
EA Staff (Retired)
2 years agoRe: Can't play Masters - Game Crashes To Desktop Immediately After Intro Video
Hi @ScottyZEE3
To check, have you tried the following steps?
- Verify the game in via your Steam library
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair or Install the VC++ files for your game (Guide here)
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode first then try again.
Cheers!