Hello, I've been playing plants vs zombies 2 on my iPhone for years but it seems like I just lost the progress on my game that I was saving everywhere I could on (Apple's game center and probably on EA's own platform - if there's one).
How can I get my progress back?
If you signed up to EA's email registration scheme you can get a unique code to restore your account, otherwise you have to tap HELP at the bottom of this page and make ou a missing content report, but you MUST have the original player id number associated with the missing account.
Go to the loading screen and tap on the cloud icon.
You have to enter your email address (make sure Autofil doesn't add a blank space at the end).
EA should send you a code to your email, enter it and it should recover your account from the backup servers.
Takes a few minutes.
If you got the code and entered it correctly then your account should have been restored.
The only other thing you can do is to tap on HELP at the bottom of the page and make out a missing content report.
You will need the original player id number associated with your missing account, if you wrote it down somewhere or screenshotted it then great because if you lose your gamedata the game starts with just 4 plants and a different player id number.
If you have the correct player id number then tap HELP and go through the missing content option, hopefully they will manage to restore your account from their backup files. (May take a couple of days).
They are not my tEAm, this is a players forum that EA uses as a free alternative to paying people to help out.
