Please help me restore all of my profiles!

See the LOST PROFILE SOLUTION? Post for a step by step guide to restoring your lost profiles.

If that doesn't work contact EA HELP CENTER (below) and give them your player id and they should be able to restore them in a day or two.

That didn't help at all, when I click my google account, it still didn't gave me my profile, although it restored my league...

This could be because I clicked that f*cking "force sync progress" button, which I HOPED would bring me the progress I lost.

Can you PLEASE help me with this situation? I dpn't know my profipe i.d., idk how to check it. I really need help...

If you set up pvz2 through your google play account then you should be able to sync with it to restore your lost profiles.

If that doesn't work then you will have to contact EA HELP CENTER (below) but they can't/won't help you without your player id number.

The "lost profile solution?" Thread might help.

That thread didn't said where can I get that i.d. number and how I can do that with already lost profiles. Can you please provide more information? Also, where I can write to EA HELP CENTER?

Firstly you should have screenshotted or written down your player id number which is found on the loading screen, little spanner🔧 (settings) then build version.

Every time you reinstall it tries to create a new player id and you have to tell it to find your old player id that has your lost profiles.

You don't write to EA HELP CENTER, you tap on "HELP CENTER" at the bottom of this page and email them and they promise a response within up to 2 days, which is why it's a lot better syncing with your Google play account as it only takes a few minutes.

I have made screenshot just now, but with my lost player profiles... Will ea center find and restore my account with my old profiles?

You need the player id that is associated with your lost profiles, just giving EA HELP CENTER a newly generated player id won't help.

Did you install pvz2 through your Google play account?

If you did then it automatically creates a backup which has your original player id and profiles.

I also have a google play account and have tried the force sync button on the left hand side, it didn't do anything to my game and i think it is just for players with both Android and Apple devices who want to play on both.

I know it's depressing but i suggest you contact EA HELP CENTER and explain the situation and tell them you've already tried the forums.

Hopefully someone in EA help will go to the trouble of finding your player id so that your profiles can be restored.

All of this could have been avoided if you had made a note of your player id number or created a pvz2 google play account.

I didn't knew about that i.d. number thing, and I believe I did had the "pvz2 google account". I believe my account is attached to my email, which is attached to google play account, not sure. At least this is how I share my profiles between phone and tablet.

Again, because of that "force sync player data" button, is seem to be reason why my profile is also gone from tablet.

Can you please do an experiement for me? Try to uninstall and reinstall game (or just delete pp.dat file from your folder), then before sync with your google account, try create new profile, delete that profile, and before you get your profiles back, click on cloud and click "force sync player data" button. PLEASE tell ne if it did nothing to you, or it saved your current freshly made profile, while the rest are gone. This would provide important information for me, and I bet many other users too.