I bought a Wasabi whip for the current PVP, but after the transaction was completed, it shows "Pending", and it takes an eternity to load.
I raised up an email to EA, but they redirect me here.
I hope the EA/PVZ2 devs will fix and do some action for this ASAP, before the PVP ends.
Thanks
If you want to get a refund that's up to you, EA is a massive corporation with different operations all over the world and i only suggested why i think this has happened to yourself and others.
EA should really issue a statement about this instead of burying their heads in the sand and hoping it will go away.
I've had two open cases with EA since mid-May for two Pea Vine bundles that I've never received. I can't get a resolution (I just want the bundles) and I no longer get a response to my inquiries as to the status of my cases. I'm now trying to reach them through Twitter. You are also supposed to tag them in posts here, but nothing happens.
That's terrible. I can understand wanting the electric pea for the game; I have it and it is neat to use. I wish you success getting what you paid for via Twitter. I had luck getting another company's attention better via their Twitter account rather than telling their staff in the store before about the problem.
But what about asking for you money back instead?
Yes, it would be better if they address the problem head on to keep the good customers they have and to salvage what continued relationships they can with the ones they've run afoul on.
