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yoyogemer976's avatar
yoyogemer976
6 years ago
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plants vs zombies battle for neighborville crashing when it is opened

when i open plants vs zombies battle for neighborville there is a black screen and then it crashes. does anyone know how to fix this?

i already tried deleteing my cache running it as an administrator and re installing the game

  • LamarLD's avatar
    LamarLD
    6 years ago
    @HexaTropgros Hey i fixed my problem guys! try starting origin as an adminstrator and then go to your gamefiles and open there the PVZBattleforNeighborville.exe as an adminstrator 🙂 I'm super happy that it worked i hope it does for you all too!

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  • justfamgaming's avatar
    justfamgaming
    6 years ago

    I fixed mine but I didn't know exactly what I did cause I did too many things lol, try whitelisting both your origin and your pvz, click the private and public check then click ok. After that I right clicked on the origin app in my desktop and went to properties and and set it to run as a administrator. I repaired my game in origin and went to the PVZBattleforNeightborville.exe application and right clicked that and and clicked on run as a administrator. Hopefully it works but I'm still running some tests to see exactly what I did to make it work so I'll get back to you if I find out

  • holger1405's avatar
    holger1405
    Hero+
    6 years ago

    @Jonadoe90 

    • Search the "ATKEX_cmd.exe" on your system. (Could be under "C:\Program Files\Realtek\Audio\HDA")
    • Move the file to your desktop > Reboot > Test.

    If that don't helps, create a new DXDiag and load it up.

  • DoIphin's avatar
    DoIphin
    6 years ago

    Hey sorry for replying on your message. I am having the same crashing problem and been trying to fix it with all of you guys solutions.. nothing worked.. Please help me.

  • holger1405's avatar
    holger1405
    Hero+
    6 years ago

    @DoIphin 

    First:

    • Hit Windows key and X.
    • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered.
    • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
    • The system will start validating soon. If it throws an error, please list it here.
    • After it reaches 100%, hit Windows key and X again.
    • Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
    • Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
    • Post the message you receive at the end of the processes here.

    Second, preform a clean boot and test the Game in clean boot mode.

    @Jonadoe90 

    Did you saw any differences in the behaviour after moving the file? 

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