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mario_mailtoad's avatar
mario_mailtoad
Newcomer
9 months ago

PVZ GW2 stops all audio on pc

I loaded up the game and all the audio on my pc shut off, even videos i had open in other browsers & monitors. I reset the windows audio service and it brought back all other audio except PV2 GW2. Pl...
bug
pc
pvz gw2
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
9 months ago

Hey mario_mailtoad​ , what type of audio device do you use?

Here are some steps you can try if you haven't yet:

  • Make a game repair:
    • EA App - Repair (click on My Collection > Tile Dots > Repair)
    • Steam - Verify files in your library
  • Clear the EA app's cache (click on the menu on the top left > Help > App Recovery) 
  • Run the System File Checker tool and check for Windows and GPU updates
  • Restart your device in Clean Boot mode, then just try running the client and game and let us know how that goes.

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