Unban from Save Corruption (Ban Exploit) in PvZ: Garden Warfare 1

Hello everyone,

If you’ve encountered the "ban exploit" issue in Plants vs. Zombies: Garden Warfare 1, you’re not alone. This problem has been known since at least 2021 and is caused by malicious players corrupting your cloud save data on EA servers.

What does the ban exploit look like?
For EA: Hackers inject corrupted data into the cloud save of a player. When the game client tries to read that corrupted save, it crashes due to an invalid response from the EA server.

For players in GW1:
When launching the game, it freezes at the "Connecting to EA servers" screen and never loads. You can only close it through Task Manager.

Example video showing the bug:
https://www.youtube.com/watch?v=suVhZ9P5mMc

How can you fix it / get unbanned?
We need only one thing: your EA ID.

You can post your EA ID here on the forum, but there’s a risk it might be overlooked due to the volume of posts.

To help victims more efficiently, we’ve created a dedicated Discord server where you can drop your ID. Once the unban (save fix) is done, your ID will be removed from our list.

Join the Discord server here:
https://discord.gg/mMRqb2vpT9

Note: Unbanning may take a couple of days depending on the queue, so please be patient.

Please help us spread the word!
If you know other players affected by this issue, share this link and invite them to the server. The more attention this gets, the more players we can help.

Thanks for reading, and stay strong out there. We’re doing this for the community.