This comes up saying, lmk4359, it's time to choose your . I click on the button to choose my reward, and it goes to a blank screen saying something broke, to try again later. This is been going on for atleast a week, and can't get my reward. Please resolve this issue.
A lot of people have not received them. They keep getting the error. I put a case in and they said "it is NOT their problem"!!!! Well, they will see how LOYAL I am when I don't renew since I can't collect my "Loyalty Rewards" !
Having the same issue. Been going on for 2 weeks
Same for me! Frustrating!
Its been a couple months and I can't get my loyalty rewards. Get a message saying something went wrong try again. POGO DON"T FIX CRAP! And you can't reach them directly! Waste of time to go to forum or etc as they don't read them.
For at least 15 days, there has been an alert that my August Loyalty Awards are avaialbe, however, when I select Loyalty Awards all that i get is "Whoops! Something went wrong. Please try again." I have tried rebooting my system; clearing browser history; using alternate browsers (including Firefox, Chrome, and Edge. Even attempted on relative's computer while visiting. (i.e. alternate computer) Same lame message for 15 consequtive days! Please fix the delivery code or just add the award to my account and alert me to the nature of the addition to my current account holdings.
What exactly is the point of awarding loyalty awards if you have no intention of fixing the delivery system that allows the user to access them?
Same issue - been having it for several weeks. Why isn't it fixed yet?
Same issue with me. Mind you, mine has only been a couple of days. In either case, should have been fixed by now.
This is all I get when I try and get my Club Rewards for weeks now.
I have the oopss something is broken also, Cant receive the reward, They need to make reporting issues simplier, Afterall the years I have played the reporting has been a big issue... JUST SIMPLIFY IT AND THEN FIX THE ISSUES
I am having this same issue - It has been several days in a row now
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EA Staff (Retired)