Energy button in Farm Merge Valley has not worked

lynnpn77​ 

Hello! I moved your post here from a Monopoly Sudoku post to help with your Farm Merge Valley energy button. 🤠

Would you mind explaining a bit of how the energy button is not working for you? Is it not replenishing, is it missing, can you not click on it or purchase more?

Farm Merge Valley has gone through a few updates since its introduction on to the Pogo website. Since Pogo is a browser‑based gaming site, all game features and assets load directly through our browser. When new updates, graphics, or features are released, older data stored in your cookies and cache can sometimes block those changes from loading correctly. Clearing your cookies and cache gives the game a fresh start, helps new content appear as intended, and ensures everything runs smoothly. Please give this a try and other steps in the Pogo Troubleshooting Guide. 

I double checked the game on my side, and the energy is currently displaying and regenerating on the website itself, we just need to figure out why yours "has not worked since day one."

Kindly take a moment to view the Pogo Troubleshooting Guide and try a few system checks. If you continue to experience issues, please reply back with the type of device you are utilizing (laptop, computer, phone, tablet) and which browser you are using Google Chrome, Microsoft Edge, Mozilla Firefox, Safari, etc. 

🌟Each device and browser comes from a different ecosystem and handles things like graphics, security settings, and website compatibility in its own unique way — what works perfectly on one may not work the same on another and knowing your device and configuration will help point you in the right direction.

Also, please know anytime you need assistance you can post here or contact EA Help directly for private support.

i get energy when it comes in a chest but in chat people say it should give me 1 every 3 minutes and i do not get that someone said to click on energy but when i do it does nothing..what up

i am using a computer with microsoft i think im not sure could be google how do i tell

lynnpn77​ 

In this game we do get energy two ways, in a chest and also like the boxes, energy regenerates over time until it reaches its free cap of 80 (*Boxes regenerate to 40 for free).

Right now, mine is regenerating at 33 and will stop regenerating once it reaches 80. 🙂 Chat people are correct, it will increase 1 every 3 minutes.

If for some reason this stalls out or something isn't working quite right, that's when we need to do a bit of clean up on our devices and look for updates.

"i am using a computer with microsoft i think im not sure could be google how do i tell"

• Google: Click the three vertical dots (⋮) in the top-right corner → Help → About Google Chrome
• Edge: Click the three horizontal dots (…) in the top-right corner → Help and feedback → About Microsoft Edge
• Firefox: Click the three horizontal lines (☰) in the top-right corner → Help → About Firefox
• Safari: Click the Safari menu in the top-left corner of your screen → About Safari

FYI: These web browsers receive updates every 2 to 4 weeks or more depending on the severity of the update. It’s important not only to install those updates but also to occasionally clean the browser, because over time it builds up old temporary files that can sometimes cause small glitches.

Whenever we browse the internet, our devices save cached images, scripts, cookies, and other temporary files to help pages load faster. After a while, this buildup can slow things down or make games act strangely. Clearing this data gives the game a fresh start and helps everything run smoothly on a browser‑based gaming site like Pogo.

🌐 If you have multiple browsers installed, each one must be individually cleaned and updated — maintaining one does not influence the others.

Clearing your cookies and cache gives the game a fresh start, helps new content appear as intended, and ensures everything runs smoothly. Please give this a try and other steps in the Pogo Troubleshooting Guide. 

Hope this information is helpful now and in the future.