Farm Merge is not loading at all the screen turns blue

Colbysuckscheese​ 

Hello and Welcome to EA Pogo Forums! Thank you for reaching out and I am sorry to hear Farm Merge Valley is giving you a bit of trouble! I double checked the game before replying and it is currently loading and playing on the Pogo website, additionally Pogo_Sconnie has not issued any service alerts as of yet regarding this issue. This suggests there may be a device configuration issue, which could involve browser settings, security software, or a system that needs a bit of regular maintenance or updates. 

Every Pogo game operates with its own set of data and cache, which means that while one game might function perfectly, another could encounter issues. The troubleshooting steps will remain the same and should be performed whenever a problem occurs.

A blue screen specifically during loading on a browser-based gaming site is a really telling symptom, it usually means the game started to initialize but something on your device or browser side prevented the graphics and game assets from rendering correctly on top of it.  Most likely causes include graphics issues, a hardware acceleration conflict, corrupted cache, or a browser update that is temporarily affecting the game. Please take a moment to work through these comprehensive guides which cover all of these steps in detail:

Troubleshooting Help Guides for all Pogo Players:

• Pogo Game Loading: Troubleshooting Guide for PC and Laptop Users
• Pogo Game Loading: Troubleshooting Guide for Tablets and Phones

• Pogo Troubleshooting Guide: Apple Devices

 

Browser Help Guides 

• Chrome Help Guide→ Chrome - Google Chrome Help
• Firefox Help Guide → Firefox Browsers | Firefox Help
• Microsoft Edge Help Guide → Microsoft Edge | Microsoft Support
• Safari Help Guide → Safari Mac - Apple Support

 

Network & Graphics Drivers

• Slay the Lag Dragon: A Pogo Player's Network Guide
• Pogo Graphics Guide - Windows Users

 

Special Note to all Readers:  It is important to highlight a key point that is frequently overlooked. While Pogo provides the games, they do not have any control over the settings of our personal devices. As players, we alone manage our devices, and Pogo cannot access them to implement any changes, updates, or modifications.

Please take a moment to work through the troubleshooting steps, a few basic troubleshooting actions provide our devices with a completely fresh and clean start, allowing Pogo to effectively communicate with them!

📋 Need More Help?

If you continue to experience an issue after completing the troubleshooting steps, please get in touch with the EA/Pogo customer support team for more help → Pogo – Official EA Help support Just sign in with your Pogo credentials and scroll down to the bottom until you see the Contact Us button to open a case and speak with someone anytime you need help!

Hope this gets you back up and running very soon and Take Care! 🌷🐈‍⬛

Other helpful links:

• From the Pogo Articles published on May 29, 2026 → Getting the Help You Need on Pogo
• Guidance → Pogo Customer Service Guide: Where to Go & How to Get Help
• New to the EA Forums? Start here!