GAMES NOT LOADING

Lingard2404

None of my pogo games will open so I can play ????

Tusten1​ lingard2404​ 

Hello and thanks for reaching out! Sorry to hear a majority of your games are not displaying for you. This situation is rather unique, and I can understand how frustrating this may be.

Would you mind taking a moment to review the following help guides:

Pogo Troubleshooting Guide here > Pogo Troubleshooting Guide | EA Forums - 10424297

Pogo Graphics Guide > Pogo Graphics Guide - Windows Users | EA Forums - 13089164

A Pogo Player's Network Guide > A Pogo Player's Network Guide | EA Forums - 12705760

If you are an Apple user > Pogo Troubleshooting Guide: Apple Devices | EA Forums - 13085045

Additionally, here are the most common reasons a browser‑based game will not load and a few system checks to be aware of:

Browser & Settings:

• JavaScript disabled
• Corrupted cookies or cache
• Browser extensions blocking scripts (ad blockers, privacy tools, etc.)
• Hardware acceleration turned off
• Outdated browser version

Graphics & System

• Outdated or corrupted graphics drivers (often overlooked)
• GPU acceleration disabled by the browser
• Not enough available RAM or CPU
• Too many tabs or apps open

Network

• Slow or unstable connection
• Specific networks blocking game servers
• VPN or firewall interference

Other Causes

• Temporary browser glitch
• Antivirus blocking scripts
• Older devices struggling with newer games

Please take a moment to perform a few system checks, this should help with the games loading for you once again!

If you have any further questions or need any further help, please do not hesitate to reach out again. Together with other players and our EA Community Managers, we will be happy to offer you more support.

Hi, I'm also getting a black screen today. I was able to play sat. And last night was able to buy harvest packs, but couldn't get in any gamerooms.