Gin and Canasta issues.

Hey there, @dcat14.

So long as the Host of the table hasn't started a game with other players or robots, then the table should be visible under Friends' tables. Was the 'waiting on players' timer on the table active when you couldn't see each other?

As for the Moderator, it is the automated robot that goes off of letter strings and not an actual person. I've gone ahead and sent your feedback to the Pogo team regarding the word the automated moderator picked up. Thank you for sharing.

Arrenai 🐱

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I set up the table and waited to start until my friend arrived but again she couldn't see me or my table so no I hadn't started the game yet.

Thanks.

Hey there, @dcat14. Thanks for the update!

I did a test between two accounts on Jungle Gin HD, and I found that I was able to find the table.

If you are still unable to see each other, can you share some details about the rules you have set on the table? I'd like to see if there's any particular setting that may be limiting visibility.

Using Jungle Gin HD as an example:

• Is your table set public or private?
• Is your table limited to skill levels?
• Is there a time limit set?
• Are there any changes to your Game Settings, such as Aces status / points per game / etc?
• Do you have your settings saved for reuse in future games?

Let's see if we can figure out why it's displaying for others but not for you and your friend.

Arrenai 🐱

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Well I thought I said some where that we did finally get her to find me in gin but she still doesn't find me in canasta.

Last night she couldn't find me in gin until she deleted temp files. And then she found me.

Are your games that seriously messed up that we can't have ANY other temporary files on our computer for it to work? Seems whacky to me. Thanks for your reply. 

Hey there, @dcat14.

It's possible there were old Pogo data that was keeping the site from updating on her end. Clearing the cache can help pull down new data, so it is recommended to clear cache on occasion to clear out outdated info.

It's good to hear that she was able to find you, though. Thank you for the update.

Arrenai 🐱

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Clearing cache worked for gin but what about canasta? Still broken?

Hey there, @dcat14.

If you are still having issues seeing each other in Canasta, even after verifying that the game hasn't been started yet with Robots or otherwise, then let's see if the answers from the questions from my post #4 shine some light on things.

To reiterate, but in a Canasta fashion:

• Is your table set public or private?
• Is your table limited to skill levels?
• Is there a time limit / forfeit timer set?
• Are there any changes to your Game Settings, such as the number of Canastas required to meld out?
• Do you have your settings saved for reuse in future games?

Arrenai 🐱

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I dont see how any of those settings would cause her to not be able to find me.

It is private and she still doesn't see me on.

It auto starts when she joins in gin. Game set up settings didn't mattee..

Hey there, @dcat14.

If it's auto-starting for her before she has a chance to find you, it sounds like she's not going to the Find a Table page but perhaps doing the Quick Play options instead. Looking at it the other way around, if she sets up a table, are you able to find her?

The questions I posed are a bit of a follow-up to a theory that some players have had that if they have different settings saved as their default to the other players wanting to join, that a table won't be visible to them. If you both have the same table settings, then that would invalidate that theory and help us look towards other reasons why you can't see each other.

Arrenai 🐱

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We do not want quick play because some stranger joina before she can get there and they wont leave because it will harm their rating witch is a stupid feature by the way. So because someone dropped in and refused to leave I HAD TO LEAVE this losing my rating totally unfair. So WE WANT PRIVATE tables.

I go to set up a game and set the password and I wait for her to arrive. I do not start the game so I feel what you said about beginning the game making her not find me is inaccurate.

Thanks.