Forum Discussion
Hello! Sorry to hear the last 5 spins are not counting towards the badge. The weekly badge of "Make a spin 300 times this week!" is a lot of spins! You’ve clearly put in a lot of effort, and I understand the significance of each spin. I can help with potential causes and provide guidance on how to prevent it in the future.
#1 Reason Badge Progress Suddenly Stops Counting: Bloated Cookies & Cache on our devices.
What is bloated or corrupt cookies and cache?! Over time, our browser stores a ton of temporary data. Think of it like those old multi‑layer carbon‑copy receipts — the white copy, yellow copy, pink copy, and sometimes even a blue one. Each layer is basically a duplicate of the same information, stacked on top of each other. When it gets overloaded or corrupted: progress stops syncing, registering even though you made them, the game may load old data instead of your current actions and more!
Please take a moment to log out of Pogo and Clear Your Browsers Cache and Cookies, clearing your browser’s cache and cookies helps create a clean path for new data to load, which often resolves this kind of issue.
For a complete troubleshooting guide, please take a moment to view the Pogo Troubleshooting Guide, it's an excellent resource for addressing common problems anytime we see something not quite right.
Kindly review the troubleshooting steps to help resolve the issue, I’m confident you’ll be able to complete the badge. You’ve got this 🙂🎉
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