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Hello, thanks for reaching out! To pick up a frozen pile, a player must: Have two natural cards in their hand that match the top discard.
If we can do this, the pile becomes ours and unfreezes 🎉As seen in the picture below.
For more helpful hints and strategies, you can visit the Pogo Forums specifically for Canasta here > Games Forums Home | Canasta HD
Don't forget to stop by the new Pogo Articles on the homepage for lots of helpful hints and strategies 🙂
Take care and best of luck to you!