I am unable to purchase gems.

Why can't I buy gems no error messages just says try again go to homepage

I have made several attempt to purchase gems from July 3-4...I have Paypal and they say I need to contact EA....ya-right-how?  The screen said somethings wrong, relaod and try again...so now I have 9 pending transactions.   I need help!  I hope POGO solves the problem, and I am not charged for them.

Be thankful that you can't purchase gems!  When you get charged 3 times for a single purchase, then you know things have gone bad.  Got the 2 extra charges taken off credit card but then all those purchased gems were removed from my acct.  So basically I paid for nothing.

I have been having this issue for several months now, I know the frustration. I have tried different cards and PayPal and nothing works. Hope you find a solution soon.

My Card was compromised so was issued a new card.  Tried to buy gems but card company asked if I purchased and said yes.  Tried again and again and says declined.  Becoming very frustrated as missed the gem sale.

I have the same problem. Not able to purchase with either debit or credit card but my card was just fine to purchase my annual subscription!!

kave try pay pal even that no luck and my annual coming up

I AM HAVING THE SAME ISSUE.  i HAVE TRIED EVERY DAY OF THIS SALE,  i M NOT HAPPY.  HELP PLEASE, GLORIA (HARDINGLO)

kave try pay pal sme thing try again

Hey folks, sorry to hear you're running into this issue. 

I see you've said that it doesn't work no matter which card you use, can I ask if you've tried PayPal and if that also does not work for you?