Matching Moments not Loading

Same here! I can get the game to load but then it freezes or it goes white and gives me the digitized frown face. Twice it actually let me play a game but then went to white screen/frown face so I probably didnt get credit for the win. I'm beyond frustrated as playing on Pogo is my stress break from life and instead it is giving me more stress.

can't play new update still inside game is still frozen and the special items don't load in that you are selected.

I bought the new challenge yesterday and my prizes for wins aren't showing up. I'm not sure how to start my own comment, so I piggybacked on this one. Freedam606 is my screen name. I've been a member for well over 20 years and I hope this comment is addressed. I'm playing on microsoft edge.

I'm having the same problem too. We write & complain about the game freezing; but, nothing is ever done about it. I'm so fed up with it!

; 

It would be nice to at least get a reply from someone that they are working on the issue. I'm not buying anymore gems or anything else until Matching Moments' loading issues are fixed. I'm tired of being a paying member who gets ignored.

same been a week now

same here.  nothing will play/move no matter what

anyone else having issues with matching moments not allowing play. It loads just find but will not let me play

Is there a fix that I am not aware of to get the game to load.  Everything works fine until you load the actual puzzle.  Please let me know if there is a fix for this.

I have the same issue with points disappearing.  Contacting support is impossible.