maydate1
Hello and thank you for the information and trying a few troubleshooting steps. Let's see if we can get this going for you too!
Clear Browser Data More Thoroughly
Sometimes standard clearing doesn't remove everything. Even though you've already cleared your cache, this method clears additional data that the standard clear doesn't touch, which often resolves white screen issues.
- For Edge or Chrome
- Press Ctrl + Shift + Delete
- Select All time from the time range dropdown
- Edge uses "Clear now" while Chrome uses "Clear data."
- Restart your computer (important)
Update Graphics Drivers
Outdated drivers cause rendering problems
- Right-click the Start button and select Device Manager
- Click on Display adapters
- Right-click your graphics card and select Update driver
- Choose Search automatically for drivers
- Restart computer after installation
Test in Incognito/Private Mode
This tests if extensions are causing the issue.
- Open Edge and press Ctrl + Shift + N (or Chrome: Ctrl + Shift + N)
- Navigate to Pogo.com and try to access a game
- If it works in Incognito, extensions are the problem (skip to Step 2)
- If it still shows white screen, continue to next steps
Disable Browser Extensions
Extensions like ad blockers commonly interfere with gaming sites. If it works, re-enable extensions one at a time to identify the culprit
- For Microsoft Edge:
- Click the three dots (•••) in the top-right corner
- Select Extensions > Manage extensions
- Toggle OFF all extensions temporarily
- Restart Edge and test Pogo
- For Chrome:
- Click the three dots (⋮) in the top-right corner
- Go to Extensions > Manage Extensions
- Toggle OFF all extensions
- Restart Chrome and test Pogo
Please give these troubleshooting steps a try and let us know how it goes!
🍁Today October 1, 2025, there was an update on one of my window devices. Please make sure to check for updates on your devices too, normally Windows rolls out updates in stages by region and device.
October 2025 is scheduled to be a major month for technology, across multiple fronts - many devices will get an update this month, no matter the maker or device. Make sure to watch and check for them to stay current.
