Same thing with me I need one to finish the album and did the 300 chest twice and got nothing. The one I need in Sweet items is also a 5 star.
Same one. I need middle row far left. Does not sound Encouraging that you have done it twice and it still didn't work. EA doesn't care. I'm just about done with the lack of tech support. They take your money but no where to be found when you don't get the rewards you're owed. I'm sure some other platform would gladly take what I won't be spending here.
Community ManagerCommunity Manager
EA Staff (Retired)