Merge Madness continues

Merge Academy didn't appeal to me when it first came out, but of course it needs to be done to get the 4 corners in Bingo, so I really started to work on learning it.  Obviously the wrong time to try, since I have lost my energy immediately by clicking the trash can every time.  It looks like it has the potential of being an interesting game, but not if it doesn't work.  When Pogo fixes this they really need to give us all a huge amount of energy so there is some hope of both learning how the game works and completing the required tasks.  

Merge Academy didn't appeal to me when it first came out, but of course it needs to be done to get the 4 corners in Bingo, so I really started to work on learning it.  Obviously the wrong time to try, since I have lost my energy immediately by clicking the trash can every time.  It looks like it has the potential of being an interesting game, but not if it doesn't work.  When Pogo fixes this they really need to give us all a huge amount of energy so there is some hope of both learning how the game works and completing the required tasks.  

I thought I was the only one! I keep losing energy. It isn't replenishing as it should. Others may be only unable to claim the trash can but I'm having trouble collecting any of the "freebies" on the map. Gives you an error message "Unfortunately,...can't be saved", then kicks you out. This game is BROKEN!! and has been for days. I don't think EA even worries about correcting errors in Pogo games- it certainly isn't a priority. I've quit playing Merge and come renewal date, I'll consider whether to keep my Pogo membership.

Same. Can't get money or energy from Trash can.  Get error message that progress cannot be saved. Energy does not regenerate while game is closed.

I thought I was doing something wrong when tumble bees wasn't giving me credit. so it is two games not working.

I just finished with a tech support person who told me that the developers said there were no issues. Then they checked this chat and found all these messages and said they would send this up. Who knows when it might be fixed. 

I have not been able to collect anything from the trash can for at least 3 days.  The underlying screen has a msg that states Progress cannot be saved.  When I return to the playing screen I usually have sufficient energy to play for a while and it is alwas the same amount.  This all started when there was a weird glitch on the screen when attempting to collect energy fom the trash can.  I can complete levels and collect those rewards.  

Pogo owes us many extra Energy Credits and at this point at least a free month of membership.

When I try to report this issue, it tells me to go to the forums. How do we fix this?

have heard absolutely nothing.   i even took video proof for them so they can see what exactly is going on.