Missing Coins in Farm Merge Valley - EA Support Tickets Stuck

Game Platform: Pogo Website (Windows 11 Desktop PC)Game: Farm Merge ValleyIssue: Server failed to credit earned coins to my overall balance.Details: Starting last week, my top-left coin tracker froze completely. When I completed orders and clicked merged coin piles to collect them, the items vanished from my game board, but the currency total never went up. Today, I verified that using an Incognito window allows new coins to be collected successfully, but all of the massive coin totals I collected and lost since last week are completely missing from my account balance.Troubleshooting Already Completed:Swapped browsers between Google Chrome and Microsoft Edge.Performed a hard browser cache refresh (Shift+Reload).Downloaded and tested the game via the official Pogo PWA app.Tested actions in an Incognito/Private window.Because the coins vanished from my board without updating my profile's currency tracking, this is a server-side data sync loss. Please investigate my account history, force-sync my profile, and manually credit my missing coin balances so I can complete my Discovery Book tasks. Thank you.

Old Case # 251831644 ----- New Case # 251936194