Nestor the Archer

I am not getting my rewards and of course I bought the pass even though I was sketchy about it after buying the pass for the Halloween event in solitare home story and losing out on it and still not being made whole (stupid me) anyways I noticed I didn’t get the +75 energy in merge academy and I let it go cuz yea if y’all don’t care if I lose gems then why would you care if I don’t get energy right well I just completed another tier and each one had 5 gems in it but did I get them noooooo what is going on here I am really getting frustrated 😕