Forum Discussion

Player_1w6665cv's avatar
14 hours ago

none of the games will open up......just stays blank on every game

Can't get any game to open....just goes to game and then get a blank page

 

 

1 Reply

  • Player_1w6665cv​ 

    Hello! A black or blank screen when trying to load Pogo games can be caused by several factors. Here's a breakdown of the most common culprits:

    🛠 Technical Causes
    Browser Issues: Outdated browsers or corrupted cache/cookies can prevent games from loading properly.

    Clear Your Browser Cache and Cookies                                                                                                                                                                             

    On Chrome: Settings > Privacy and Security > Clear browsing data
    On Edge: Settings > Privacy, search, and services > Clear browsing data

    Graphics Driver Problems: An outdated or faulty graphics driver may cause display issues. Updating your driver can help.

    Display Settings: Incorrect resolution or display settings might interfere with game rendering.

    Memory or Background Processes: If your system is low on memory or running background updates, it can affect performance and cause blank screens. Check for system updates and close all other websites while gaming to free up memory.

    🌐 Network and Compatibility
    DNS or Internet Glitches: Restarting your modem/router can resolve network-related loading issues.

    Compatibility: Ensure your device meets the minimum requirements here > Troubleshooting Pogo games

    🧪 Troubleshooting Tips

    • Clear your browser cache and cookies.
    • Try a different browser or use Incognito/Private mode.
    • Update your graphics driver and browser.
    • Restart your device and modem/router.
    • Check if your system meets Pogo's minimum requirements.
    • Additional troubleshooting steps can be found here > Pogo Troubleshooting Guide | EA Forums - 10424297

     

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,550 PostsLatest Activity: 7 hours ago