Phlinx... stuck in a loop

I have completed all the lower levels and moved past the Celestial Phlinx but now I am stuck having to complete the levels before the CP level over and over MANY MANY MANY MANY MANY times I have tried and it won't let me move on past Celestial Phlinx even though I have done everything... EVERYTHING... to try and get past it. Can pogo just reset my progress and let me start over maybe to try an fix  this... If not I am cancelling my membership. This is BS all the flaws with these games. The programming for all of these was done ages ago and all these errors should have been fixed by now. Invest some of our sub money into fixing the errors Pogo or count me gone.