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10 Replies

  • Judyjudyjudy42's avatar
    Judyjudyjudy42
    Seasoned Novice
    2 months ago

    Me too.  I don't get anything except two small boxes that's it.

  • i can play every game except A Way With Words .   I have been a member with pogo for years and i expect to be able to play every game since i pay yearly for them

  • mels1004SV's avatar
    mels1004SV
    Seasoned Rookie
    2 months ago

    Once again thank you for helping me abbycattx!  It just made me laugh to be called  novice.

  • Grant1958TA​ mels1004SV​ Player_sv06ftbg​ trickybklyndi725​ Judyjudyjudy42​ 

    Sorry to hear about loading issues with A Way with Words, there was a format change a few months ago.

    For browser-based gaming sites like Pogo, keeping our device optimized makes a huge difference in performance. Pogo relies heavily on real-time browser performance. When we see any new events, in game badge collections or change of format of any kind the most important steps to take is Clearing our browsers Cache and Cookies and checking for Browser and Device updates.

    Graphics Driver Updates (for PC and Laptop users): Graphics driver updates are one of the most overlooked but critical elements for PC and laptop gamers, outdated drivers can quietly cause major issues with visuals, and performance.

    ⚠️ Windows Update or macOS updates may only provide stable, tested drivers, not the newest ones released by the actual manufactures like NVIDIA, AMD, or Intel. As gamers we need to look for updates at least once a month, going to the graphics card vendor’s website to get the newest version is best.

    If you or anyone reading this is a Windows 10 user you may no longer be getting updates which could be causing a variety of issues, for more information on this please → Information for Windows 10 Users on Pogo: Understanding Recent Changes | EA Forums - 12897951

    I double checked the game before replying to you and it is currently working as designed.

    Please give these troubleshooting steps a try and feel free to let us know how it goes!

     

  • mels1004SV's avatar
    mels1004SV
    Seasoned Rookie
    2 months ago

    Also being on pogo for over 20 years is a rising novice?  Really?

  • mels1004SV's avatar
    mels1004SV
    Seasoned Rookie
    2 months ago

    A Way With Words has not loaded for me in months no matter what I have tried. So missed out on two daily challenges and now a weekly challenge.  This needs to be resolved.

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