I have followed the troubleshoot instructions found in forum and it did not fix the issue. The garden slot loads but all I get on browser with Nile is hearing the sound of the slot continually running. No graphics and no buttons are clickable.
I strongly recommend filling out ALL the details in reporting this issue, especially the DxDiag File, troubleshooting steps you tried and full device information.
Hello! Sorry to hear your game is not working as well. Currently the game is functioning as intended on myside. However, Pogo Sconnie did mention that some players were having issues in the Pogo Insider on 9/8 > Pogo Insider – 9/8
Quote from Pogo_Sconnie: "If you’re running into trouble, please check the in-game messages and News for updates, and reach out to support with as many details as possible (device, browser/app version, and steps you took). Those specifics help us squash issues faster."
⏳Please take a moment to review the troubleshooting steps for our community > Pogo Troubleshooting Guide | EA Forums - 10424297
If you are still encountering issues after completing the troubleshooting steps you, we are asked to please reply with the following:
Pogo username:
Device Type (PC. Laptop, Phone, Tablet):
OS version (Windows 10, Windows 11, or macOS):
Browsers Tested (Microsoft Edge, Google. Firefox, Safari):
Current Browser Version Number:
DxDiag File attached: (Yes/No):
Error messages or Error Images:
Screenshots showing what’s happening:
What Troubleshooting Steps you've already completed:
This information will assist in identifying the problem for the team to investigate those who are affected faster.
The how to and why can be found here > How to Report a Problem on Pogo - Complete Guide | EA Forums - 12639898
Friendly reminder for all Microsoft users: 🍁Big changes are coming in October 2025 for Microsoft users utilizing Windows 10. Take a moment to review your setup and get ready for the upcoming changes!
Hope they fix this bug soon as there are badges up and needing to be done for the events
annieoakly43 TrishaBWV Clydecan1
Hello! Sorry to hear about Nile's Purramind not working for you at this time. I tested the game before replying to you and I see it is working as designed.
Please take a moment to review the troubleshooting steps for our community > Pogo Troubleshooting Guide | EA Forums - 10424297 If you or anyone reading this continues to experience an issue, we are asked to reply with the following information in our postings.
This is the preferred method for reporting an issue:
Pogo username:
Device Type (PC. Laptop, Phone, Tablet):
OS version (Windows 10, Windows 11, or macOS):
Browsers Tested (Microsoft Edge, Google. Firefox, Safari):
Current Browser Version Number:
DxDiag File attached: (Yes/No):
Error messages or Error Images:
Screenshots showing what’s happening:
What Troubleshooting Steps you've already completed:
The how to and why can be found here > How to Report a Problem on Pogo - Complete Guide | EA Forums - 12639898
If you require assistance, do not hesitate to ask - players, fellow members, and Community Managers are available to provide support.
🖥️ Don't forget to check for updates on your graphics drivers and system - A quick update can make your screen clearer and your games smoother - Just like changing the oil in a car, updating your graphics and system keeps everything running the way it should!
keep having the same issue, and have for weeks!
I have never been able to get Niles to load. I am unable to collect any of the badges offered up to this point. Everytime i open the game it loads the coins fall for me to begin playing and it freezes. The reels are staying empty. I have tried to load the game on firefox, edge, and chrome and it still does not work. I have trouble shot everything i know to do. I had a friend go under my name to see if it would load and it wouldnt. I find this really strange since the game loads under her name on her computer and mine. I feel like a link or something is broken and im aggitated because i will not be able to get the badge on the event if it isnt fixed. Please help!!!!
