Forum Discussion

Seasoned Newcomer

1 month ago

Solved

Poppit Bingo - Missing Power Ups after using Gems

I used 150 gems to buy 4000>? worth of special power up ballons. I only recieved 4 of them before they asked me to use more of my gems for more power ups!! Why Thanks Where do I go to resolve thi...

bug

edge

technical issues

EA_Lanna
1 month ago
Hi LillyTwister,

Oh dear, I'm sorry you're missing some of the power up ballons. I can't look into this through the EA Forums, so I would recommend getting in touch with our support team. They will take a look into it for you and let you know what they can do to help from there.

Use the steps in this guide to send in a help request to them:

[POGO] How to Contact EA Support

And thank you for being a long-time member. 1998 is astounding! 🌟

- EA_Lanna

EA_Lanna

Community Manager

1 month ago

Hi LillyTwister,

Oh dear, I'm sorry you're missing some of the power up ballons. I can't look into this through the EA Forums, so I would recommend getting in touch with our support team. They will take a look into it for you and let you know what they can do to help from there.

Use the steps in this guide to send in a help request to them:

[POGO] How to Contact EA Support

And thank you for being a long-time member. 1998 is astounding! 🌟

- EA_Lanna

EA_Lanna

Community Manager

1 month ago

Hi LillyTwister,

I hope you're having a great day! Just wanted to follow up and check in with you. Were you able to connect with our support team for help with the missing content?

- EA_Lanna