Problem with the Tropical Tank in Quinn's Aquarium

Hi @nickypoke     

Can you try going through the following steps and let us know if you continue running into issues after? 

• Restart your device and modem/router then try to load your game     
• Clear your Cache/Cookies (<-- link)   
• Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
• Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
• Try another Browser (Chrome, Edge, Safari) 

Thanks!   

I followed all the steps you gave me, but they didn't work. That 9 did not change to a 0.

Hi @nickypoke 

Thanks for trying those steps, We can pass this on to the team to be aware of. 

Would it be possible to get the following information?

• Screename:
• Device Make/Model:
• Which Web Browser (and Version) is being used:

Thanks!   

@EA_Illium Screenname as in the one I use for Club Pogo which is nickypoke? My device is an HP Chromebook. The model is 14a-na0021nr. It uses Chrome which is currently updated to version 119.0.6045.212 (Official Build) (64-bit).

I looked just now, nothing yet. Maybe you didn't get my info because I didn't tag you by mistake.

@EA_Illium Do you need anything else to help that bug? I have set my device to Chrome's current update.