I purchased 1,325 gems for 79.95 and was charged double plus received double gems. I would like to know why this happened and how I can get refunded for the overpayments and have those extra gems removed. Who can I contact?
Hello! Unfortunately, here in forums, they are unable to assist us with payment or account issues due to privacy concerns being in a public forum. You can reach out to EA Help directly by logging in with your Pogo credentials to initiate a case and address this matter privately through their secure communication channels. > EA Help
Here’s a step-by-step guide to help you through the process: [POGO] How to Contact EA Support | EA Forums - 12464874
Hope this helps and everything works out for you!
