Received and charged double for gems
I purchased 1,325 gems for 79.95 and was charged double plus received double gems. I would like to know why this happened and how I can get refunded for the overpayments and have those extra gems re...
Forum Discussion
Hello! Unfortunately, here in forums, they are unable to assist us with payment or account issues due to privacy concerns being in a public forum. You can reach out to EA Help directly by logging in with your Pogo credentials to initiate a case and address this matter privately through their secure communication channels. > EA Help
Here’s a step-by-step guide to help you through the process: [POGO] How to Contact EA Support | EA Forums - 12464874
Hope this helps and everything works out for you!
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