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1949AJ's avatar
1949AJ
Newcomer
22 days ago

renewed

I renewed my membership and lost all my previous information plus over 6,000 badges, It shows that I wasd a member since 2022. i have been a member over 25 years. April  Powers

 

 

 

 

 

 

 

 

 

1 Reply

  • 1949AJ​ 

    Hello! I'm sorry to hear about the changes made to your account information.

    Regrettably, here in forums they are unable to provide assistance with payment or account-related issues because of privacy concerns associated with being in a public forum.

    However, you can contact EA Help directly to initiate a case for additional support. Community Manger EA_Lanna has created a step-by-step guide to help us through the process: [POGO] How to Contact EA Support | EA Forums - 12464874

    Upon contacting EA Help please ensure you have all of your information regarding your history with Pogo, like any other usernames or email addresses you may have had in the past.

    Take Care and I hope everything works out for you 🐈‍⬛

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