Forum Discussion

Seasoned Novice

2 months ago

Solved

Solitaire Home Story - Loading Issues

It has been a week and I still can not load Solitaire Home Story. It is the only game with issues. There are several challenges for this game. The new set has it as number 2, so can’t go forward to other game challenges. I have read comments and I am not the only one with these issues. Added the screen shot. I have tried opening this game on different systems and each failed. Any updates?

EA_Lanna
1 month ago
Hi moonie34951,

If you're still experiencing loading issues after closing other programs and tabs, clearing your browser cache and cookies, and disabling pop-up blockers, it would be helpful to have more information to better understand what might be happening for you.

Please describe in your own words what is happening when you try to play Solitaire Home Story, and please also attach a DxDiag (Windows) / System Info (Mac) using these steps:

[Windows] How to diagnose game issues on your PC using DxDiag

[Mac] System Information User Guide

[EA Forums] How to attach a file to your forum post

- EA_Lanna

34 Replies

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moonie34951
New Rookie
2 months ago
Having the same issue for about a month now. I’ve changed browsers, cleared cache nothing works.
moonie34951
New Rookie
2 months ago
I’m having same issue. It’s been about a month for me.
jllb0917dt
Seasoned Newcomer
2 months ago
It's Snowbird Solitaire that I'm having issues with. Sorry.
jllb0917dt
Seasoned Newcomer
2 months ago
I can load the game but the challenge is not working. I completed the New Years challenge and it still says 0/5 complete. Of course it has to be the 1st challenge and I cannot complete the others until that one is completed. Pogo is beginning to suck. Been playing for 20 years. The old version was better. Too many problems with the new version. I won't be renewing my club membership once expired.