Solitaire Home Story frozen and not loading

I have the same  problem, I mostly play games on my iPad but haven’t been able to play home story at all on my iPad but could play on my IPhone now I can’t play on my iPhone either. 

Iam Having the Same problem. Would be Great if they Fix it. I call Pogo last Friday.  they said fix it. But does same thing. didnt fix it

Iam Having the Same problem. Would be Great if they Fix it. I call Pogo last Friday.  they said fix it. But does same thing. didnt fix it

I am also experiencing the game freezes.  When can we expect this issue to be resolved?

sassybrt136​ XR100GirI​ Player_8kgscaqg​ rkyounger9​ 

Hello, I came across your posts from a player discussing issues that date back over three years ago, so I created a new post for us that pertains more closely to the present situation of 2025.

🍎 If you are an apple user, please take the time to review this post > Home story | EA Forums - 12668687

Freezing and not loading can happen for several reasons on our devices - Pogo in itself is not frozen or not loading, the game is currently working as designed at this time, therefore we need to look at what is causing this for you.

In order to get things up and running again, you will need to take the time to do a few system checks on your devices. You can review the troubleshooting guide here > Pogo Troubleshooting Guide | EA Forums - 10424297

If you continue to have issues, after completing the troubleshooting steps, please provide the following information:

Pogo username:
Device Type (PC. Laptop, Phone,Tablet) :
OS version (Windows 10, Windows 11, or macOS):
Browsers Tested (Microsoft Edge, Google. Firefox, Safari):
Current Browser Version Number:
DxDiag File attached: (Yes/No):
Error messages or Error Images:
Screenshots showing what’s happening:
What Troubleshooting steps you've already completed:

For a more comprehensive understanding of this information, kindly refer to this posting.> How to Report a Problem on Pogo - Complete Guide | EA Forums - 12639898

Please take a moment to go through all the information shared, this will help assist you in getting back to Solitaire Home Story!