Forum Discussion

emoney402025

Seasoned Novice

9 days ago

Solitaire Home Story Wont Load

I have been having issues with Solitaire Home Story for over 6 months now. I can't get past Chapter 3 Give Kate a tour and I have over 600 stars I should be able to finish a bunch of Chapters by now....

New Novice

3 days ago

Haven't been able to play the game for over a week it just doesn't open up and now I'm having the same issues with a bunch of the other games like Mahjong sanctuary and other games for the badges. If I can't play the games I want to play what's the point in paying for something if I can't use it.

abbycattx
Hero+
3 days ago
6b7e1fac598f9d30

Hello I replied to your other post here (you can also scroll down). I’m really sorry you’ve been unable to play various games, I know how frustrating that can be to endure, especially when you’re paying for a service you want to enjoy it! The good news is that issues like games not opening are generally caused by something on the device or browser rather than the games themselves, currently I am able to access all the games on the Pogo website.

Please take a moment to review my reply below and the Pogo Troubleshooting Guide for guidance.

If you continue to experience issues, please reply back with the type of device you are utilizing (laptop, computer, phone, tablet) and which browser you are using Google Chrome, Microsoft Edge, Mozilla Firefox, Safari, etc. for additional troubleshooting suggestions.

⭐Friendly Reminder to all Readers: Pogo is unable to update, check, or modify our devices. Actions such as clearing cookies or cache, modifying browser settings, updating our system and configuration are tasks that only we can perform on our end. *Pogo does not have system‑level access to our devices, we as players maintain complete control over our own settings and configuration.