Solitaire Home Story

SiouxieQuzie​ 

Hello! I'm sorry to hear that you're having trouble accessing Solitaire Home Story on your Windows desktop. I took a moment to check the game before replying and it is loading as designed. That said, as a fellow Windows user, I believe yours should be able to load as well.

As outlined to our fellow Pogo player in this tread, Windows and Apple devices are receiving heavy updates this month, with patches soon to follow. 

A white screen on a browser-based gaming site is often caused by browser issues, system conflicts that can stem from outdated software, corrupted cache, or even ad blockers interfering with game scripts.

Troubleshooting steps for Windows to get you back in the game:

• Clear your Browsers Cache and Cookies
• Check for Browser and System Updates
• Graphics driver update: Outdated drivers can cause rendering issues

Since you mentioned that the game goes to a white screen after finishing a level, this could be a sign of graphics or memory overload. If your device is low on resources like RAM or GPU power, it might struggle to render the next screen—especially when graphic intensive. 

Additionally, a weak or unstable internet connection can cause the game to hang or fail to load properly.

We have a Troubleshooting Guide available for us to review, please give these a try, our devices can be like cars sometimes, they need a lot of upkeep and checks.

🍂If you need help, please feel free to ask or if you would like to do your own research just type in any search engine your device and the question, there are lots of videos and guides online.